Fairway Market, Powered by Instacart FAQ

Why did Fairway switch to Powered by Instacart?
Fairway Market customers responded wonderfully to the initial launch of our e-commerce business. has had a Fairway fans were placing orders every day, and before we knew it, we were delivering at capacity every day.

To improve your overall shopping and customer experience, and to offer you faster, more convenient delivery times, we partnered with the leader in online grocery delivery, Instacart. Instacart's outstanding service coupled with the amazing foods that Fairway Market sources and make for you is a perfect match that were sure you wont be able to get enough of!

Will there be a markup?
Pricing of items online is subject to the store from which your order is picked. No matter when and where you shop with us, rest assured that we have competitively priced all of our products and services to get you the best deals. With a delivery service such as this, there are certain inevitable fees attached in order to operate. Again, these fees are at competitive rates to keep them at a minimum for you and also still be able to operate at a sufficient level to give you great service.
 
Why do I have to sign up again?
You will only have one account with Fairway. We are just asking that you to update your information on our new site to ensure that your account and all of its details are private are secure. It's just one extra step to ensure your information is safe! 

Where is my old account?
Your old account has been updated, and we went through the trouble of transferring the important bits, such as your shopping history, email address, and name. This should help ensure that shopping, logging in and checking out continues to be easy. For privacy purposes, we will have you update your new shiny account with a new passcode. Convenience and respect aren't just buzzwords with Fairway Market - we really want to show you we care! 

Is my payment information and address still stored on my old Fairway accounts?
Your previous Fairway account will not retain your address or your old payment information. When you check out for the first time on our new Powered by Instacart site you will be asked to update your credit card information. Fairway does not store your credit card information, and for privacy and security purposes we are having you update everything on our new site!



What Are Your Hours?

You can view available delivery times for your area from the shopping cart.  Our fastest delivery was just 12 minutes! Most customers choose to have delivery in the next 2 hours, and you can also schedule up to 6 days in advance.

On holidays, our delivery hours are subject to store holiday hours.

What Is Fairway Market Powered By Instacart?

Fairway Market, Powered by Instacart! delivers your groceries in as little as an hour. We connect you with a shopper who picks up the groceries you request and delivers them to your door.